Customer Parts Service:
We recognize that our customers want parts at the lowest possible cost that will keep the equipment operating for
the longest possible time. Only genuine spare parts give you this and Tracmac offers
you the highest availability of genuine spare parts for your machines. With more
than 70 years experience we can prove this to you.
Field Service:
With our field service we
are able to deliver a prompt, expert repair service throughout Trinidad and Tobago
to all our customers. Our field servicemen are continually trained and their skills
upgraded in the latest Caterpillar repair and diagnostic techniques to speed repair
in the field ensuring that we spend the minimum amount of time on your equipment
so you can get the maximum amount of time to use it.
Preventative Maintenance Service:
You need your equipment to
work when you work and the best way to ensure that it does, is to have a preventative
maintenance program. Tracmac offers complete inspections of machines and components
to obtain data that is matched to records that we maintain and other indicators
to determine wear on major components. From this customers receive written reports
suggesting operating, maintenance or repair procedures that should be employed to
ensure you get the optimal up-time on your equipment.
Product Support
Genuine Parts Customer Service:
Genuine parts combined with
the RIGHT services will give you
- The best performance from your equipment
- The longest life for your equipment
- The least amount of downtime
- The safest option for you ,your employees and your
equipment
- The highest resale value on your equipment
- Lowest lifetime cost
We recognize that our customers want parts at the lowest
possible cost that will keep the equipment operating for the longest possible time.
Only genuine spare parts give you this and Tracmac offers you the highest availability
of genuine spare parts for your machines. With more than 70 years experience we
can prove this to you.
We carry over 30,000 line items in our 21,000 square -foot
parts warehouse complex. We offer genuine spare parts because we understand that
the initial investment made in these parts pay off for you by giving you more uptime
and increasing the life efficiency of your equipment.
Parts Availability & Delivery:
We offer you an unrivalled parts
availability service by maintaining the largest genuine parts inventory for your
equipment. Your parts-needs can be satisfied immediately from stock at Tracmac.
Non-stock genuine Cat parts can be delivered within 48 to 72 hours as we have direct
online contact with the Cat parts depot in Miami. We also have direct online contact
with other suppliers which ensures that we deliver parts in times specified when
customers place orders. We offer a 24-hour service and can provide delivery service
as well.
Parts & Service:
We provide support for all our products
lines. Our manufacture-trained and certified parts and service technicians can assist
you with all your parts and service needs.
CAT Rental Store
The
CAT Rentals Store has opened your doors to more options .You can now rent
instead of buying internationally recognized ,brand name equipment. Everything you
need from work platforms and forklifts to concrete equipment and generators ,is
available at The CAT Rental Store .This new one-stop shop fulfils all your
rental needs. We can even provide site delivery .In addition to all of this you
have access to Tracmac's excellent back up service.
Every Rental Comes with A 6 Foot Owner's Manual!
Our staff comes
from a history of equipment folks, who live, breathe and sleep construction and
industrial machines. They have the training and background to not only know the
equipment they rent, but also the applications in which they can be used. So when
you need to rent equipment call the
people who know equipment.
Click Here to Browse Equipment.